Boards, Magnets & Presentation
Science Furniture & Equipment
School, Home & Office
Furniture & Seating
Facility & Hospitality
Carts, Shelving & Storage
Whiteboards
Enclosed Bulletin Boards
Chalkboards
Free Standing Boards
Unframed Whiteboards
Science Furniture
Conference Room Cabinets
Damage Claims
Items signed for as damaged:
US Markerboard will issue replacement or full credit for any items damaged during transport and will take responsibility for filing claims if the following guidelines are met:
- Document on all copies of the bill of lading the number of units damaged, and the type of damage. The driver must sign both copies and leave you with one.
- Immediately fax copy of the freight bill to US Markerboard.
- Damaged items including packing material must be held for an inspection report by the carrier.
- US Markerboard will advise you of what you should do with the damaged item.
Items accepted without notation of damage:
All claims for concealed damage must be in writing in the form of email or fax, and must be received within 48 Hrs from the date of delivery. You must under all circumstances save packaging and product for inspection by the delivering carrier.
One special note, if you decide to use your own shipping account for billing purposes, you are therefore responsible for filing any claims directly to the freight carrier. Any replacements will need to be placed as if it is another order.
If your product arrives damaged, please use This Form to request a replacement.
The Ordering Process
How to Order Quantity Discounts Shopping Cart Getting a Shipping Cost Matching Prices From another Website Payment Methods Paying with a Purchase Order Order Status Cancelling an Order Making Changes After an Order has been Placed Sales TaxInformation & Policies
About Us Contact Us Frequently Asked Questions Custom Orders Forms Library Privacy & Security Terms & ConditionsGeneral Account Information
Setting up an Account Wholesaler Program Capabilities Statement Community Support Paying with a Purchase OrderUS Markerboard is a Magnetic Whiteboard company. Our main offerings include: Book Carts and Bulletin Boards for schools, office, hospitals and more.
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